Returns & Refunds

Returns & Refunds

Groundstar Minerals stands behind our products. We take great care in securely packaging your mineral specimens to eliminate in-transit damage.

If you are not satisfied with your purchase for any reason, please contact us via email orders@groundstarminerals.com within 5 days of receipt. However, if the item you received is damaged or the content of your package does not correspond to your order, please inform us by email, enclosing a picture of the specimen – we will endeavor to rectify the situation.